Tesco worker rescues veteran, 99, unable to buy anything on shopping list


A Tesco worker came to the rescue of a 99-year-old war veteran who struggled to buy anything on his shopping list except a comb after panic buying shoppers cleared the shelves.

Dan Scott revealed how he stepped in and arranged an overnight shop for Norman, after he was left unable to find bread, eggs, Marmite and beans in the wake of the coronavirus pandemic.

The 32-year-old area manager from Basildon, Essex, said he was left in tears as the elderly gentleman was forced to leave Tesco without his essentials, and Dan offered to personally deliver ‘whatever he needs’ to his home.

In a post that’s been shared more than 33,000 times, Dan wrote: “Yesterday I met a man called Norman, he asked for some help with his shopping list.

They got him everything he needed

“Sadly in these times I couldn’t get Norman anything off his list but a comb. I was devastated.

“So I wrote down my number and asked him to call me with his list tomorrow, I will get it for him early and take it to him.

“Norman, being very humbling, said he’d try again tomorrow and when I asked how he was getting home, he laughed and said he was driving.

“He’s 99 years old. I was truly overcome with emotion when he left me and thought how can this man not get any food.

“He’s got a daughter but you can imagine her age. So I asked someone in Tesco to do me a shop overnight so that I could collect first thing.”

He posted on to Facebook

Dan says he was left ‘heartbroken’ after watching Norman leave the shop with nothing and went on to ask his neighbours if they had anything they could spare to help those more vulnerable.

His post continued: “Again, I was overwhelmed with the generosity of people we managed to get a huge hamper of food. Me and my colleague Carole surprised Norman with everything on his list and a lot more!!

“He was so grateful and said ‘I’ll live like a king till I’m 100 now’. Please can people share this, so we get a message out there that people buying all these products and clearing the shelves is seriously stopping people like Norman from even eating.”

“All he wanted was bread, eggs, Marmite and some beans. It’s disgusting!!! He also told me today he had more food in the war…… think about that for a second.”

Dan ended his post with a defiant message direct towards those who are clearing the supermarket shelves and panic buying during the global crisis.

The most common symptoms of the coronavirus are:

  • a dry, persistent cough
  • a fever

If you experience these symptoms, you should immediately self-isolate yourself for seven days.

It is not necessary to call NHS 111 unless your symptoms get more severe.

Some patients have reported fatigue, headaches, shortness of breath and aches and pains. Sneezing is not a symptom of the coronavirus.

He wrote: “I feel so happy today knowing Norman has food tonight, but how many more Norman’s are there right now because of the most selfish, disgusting people in this world.

“Stay safe everyone, and look around you, people really need your help.”

Pictures of supermarket empty shelves have been shared on social media as people across the UK hoard household essentials over fears of the disease.

Dan said Norman is a regular customer who is usually helped by the customer service colleagues when he does his weekly shop every Thursday.

He said: “The store was very busy on Thursday when he came in so I said for him to get a cuppa in the cafe and I’ll go off and do his list.

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“I couldn’t get him everything because the store was so busy the shelves were cleared. I cried. It was so emotional.

“I told him he shouldn’t be leaving the house so I gave him my number and told him to call me with what he needs.

“He rang that afternoon and needed paracetamol so delivered that to his house in my car and met him on the doorstep.”

Admitting that he just wanted to help those more vulnerable, Dan said he couldn’t just stop there.

He said: “My heart was breaking for him that he was 99 years old and couldn’t get any food. Hence why I did a shop for him, and asked my neighbours to help.

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“It felt amazing to deliver it to him on Friday, I appreciate some have said I should have left the shopping on his doorstep for distance however he wouldn’t have been able to get it in the house without me and now he doesn’t have to leave as he has enough food.

Keen to praise his hard working colleagues, Dan added: “Everyone in Tesco is doing a fab job trying to help, including me coming from head office to support.

“By clearing the shelves, it’s stopping people like Norman getting food and ultimately forcing them out everyday to try and try again to get basic food. It’s truly the least I could do for him.”





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